Presentations & Workshops

I have delivered a series of workshop and presentations to a diverse group of people, including internal stakeholders, startup founders, corporate clients and MBA students. Some themes I have approached and coached people on were:

• User Research and Interviewing Techniques;

• Customer Journey Mapping;

• Service Mapping;

• Startup Journey;

• Solution Validation and Prototyping; and

• Prioritising Features and Effort.

I have also assisted on a range of other workshops regarding Risk Assumptions Mapping and Testing, Value Curve, and others.